Help & FAQ

Last updated: 12 August 2026

Getting started with ezmeet, joining meetings, and fixing common issues. Still stuck? Email support@ezmeet.xyz.

Start a meeting

Sign in, open your dashboard, and click New meeting (or Start an instant meeting). Your room is ready immediately — share its link to invite anyone.

Join a meeting

Open the invite link in any modern browser and sign in. You can also enter a meeting code from your dashboard. Guests join right from the browser — nothing to install.

System requirements

A recent version of Chrome, Edge, Safari, or Firefox on desktop or mobile, plus a working camera and microphone. A stable connection of a few Mbit/s is enough for HD.

Camera or microphone not working

Allow ezmeet to use your camera and microphone when the browser asks. If you blocked it, open the site permissions in your browser, set camera and microphone to Allow, and reload. Make sure no other app is holding the device.

I cannot hear or be heard

Check that the right microphone and speaker are selected in your system settings, that you are not muted in the meeting, and that the browser tab is not muted. Rejoining the room re-negotiates the connection.

The meeting will not connect

A strict firewall or VPN can block real-time media. Try a different network, disable the VPN, or use a browser that is not running an aggressive privacy extension.

Managing your account

Open Profile to change your display name; your email is your sign-in. To delete your account and its data, email privacy@ezmeet.xyz — see the Privacy Policy.